FAQ's

Here are some common FAQs that potential users might have about Doris and her capabilities:

What exactly is Doris? Doris is an AI receptionist who answers your calls, replies to your messages, captures every enquiry, and follows up — so nothing slips through while you're busy with actual work.
How is Doris different from a normal virtual assistant? She doesn't take breaks, doesn't call in sick, and doesn't need managing. She's trained on your business — your services, your hours, your tone — and she's on it 24/7.

How long does it take to set up Doris? We handle the full setup for you — you give us your services, hours, and FAQs, and we agree timelines together at onboarding.
Can Doris be customised for my business? Yes — she's built around your workflows, branding, and the way you talk to your clients.
Do I need any tech skills? None. We handle the setup and integration end to end.
Can I change her name or voice? Yes to both. Doris is a great name, but it's yours to change — and there are over 30 voices with different accents and ages to pick from.

How much does Doris cost? There are two main plans — Message Desk and Reception — plus the Growth System for new-lead generation. You can see what's included and the pricing here: see the plans.
What's the difference between the plans? Message Desk handles your messages — social, website, chat. Reception adds call answering and client follow-up for the full front desk. Growth adds a Meta ad campaign that sends new leads straight to Doris.
What's the ROI? One missed enquiry a week is roughly one lost booking. At $200–800 a booking, that's well over $20,000 a year. The maths isn't subtle.

Can Doris handle several enquiries at once? Yes — she manages multiple conversations at the same time, so no one's left waiting.
Can Doris book appointments? Yes, on Reception. She captures the enquiry, sends a booking link, and supports your calendar.
Can Doris integrate with my current systems? Yes — she works with a range of scheduling, communication, and CRM tools, and connects to the booking system you already use.

Is my data secure? Yes — state-of-the-art encryption and strict privacy protocols protect your business and customer data.
What happens to my data if I stop? It stays confidential and can be securely exported or deleted on request.

Can I see a demo first? Yes — book a free 15-minute demo, or just call Doris right now and hear her in action.
Is Doris right for my size of business? She's built for busy SMEs that get a lot of calls and miss too many. Scales up from there.